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Customer services....

Discussion in 'Cardiff City Forum' started by Dr. Lecter, 14 May 2019.

  1. Dr. Lecter

    Dr. Lecter Vote Lecter.

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    Is it just me or is customer service getting worse?

    All i seem to do these days is argue with these twats. In the past few days I've done:

    Eon - thick useless cunts.

    Removal company - lost or damaged about half a dozen things but somehow it's not their fault.

    New landlord - takes my rent but doesn't think repairs are part of the deal.

    Wayfair - sent me broken shit then don't bother collecting their broken shit when I wait in all day.

    Mark my words, the next customer service cunt I've got to deal with is going to tip me over the fucking edge.

    Pricks.
     
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  2. Steve R

    Steve R Ballon d'Or Winner

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    Don't get me started. I complained to 3 companies yesterday.

    Fucking piss poor wherever you go, if they can get off the phone or stop talking to their mate for long enough to serve you that is!
     
  3. Eat Y'self Fitter

    Eat Y'self Fitter **FORUM PRESIDENT**
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    Been to Greggs have you?
     
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  4. TH63

    TH63 How I wish you were here.
    🏆 GOLD MEMBER 🏆 ⚽ MODERATOR ⚽ PICKEM 18/19 - 1st Place PICKEM World Cup 2nd 😈 Prince of Darkness 😈

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    What. like complaining about missing banners when you had them all the time?
     
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  5. Joecity

    Joecity Ballon d'Or Winner
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    The Ambassador Suite in City road used to have a decent customer services dept mind. So they say.
     
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  6. ViewFromAfar

    ViewFromAfar Wales Call Up

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    Your enquiry/query has been forwarded to the OOCC Customer Services Dept and will be dealt with as soon as possible. Thankyou.
     
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  7. TH63

    TH63 How I wish you were here.
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    [​IMG]
     
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  8. Mrs Steve R

    Mrs Steve R Ballon d'Or Winner
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    :hehe: cheeky.
     
  9. Barry Shitpeas

    Barry Shitpeas Ballon d'Or Winner

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    My award for the most useless bunch of c•nts ever to walk the earth are DPD. They take incompetence and shit customer service onto an entirely new level.
     
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  10. TDA

    TDA slightly clapped out ninja
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    Just had an email from DPD to say that they can't find our house, despite the fact that they have delivered here half a dozen times recently. Can't be bothered trying to arrange a redelivery, I'll drive the 35 kms to their depot and pick the package up myself.
     
  11. Joecity

    Joecity Ballon d'Or Winner
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    Send your butler...
     
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  12. Travis Bickle

    Travis Bickle Ballon d'Or Winner
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    I went in there as a mystery shopper once
     
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  13. Nid Dave

    Nid Dave Ballon d'Or Winner
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    Surely a footman is the appropriate rank for customer service.
     
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  14. Barry Shitpeas

    Barry Shitpeas Ballon d'Or Winner

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    Just for a bit of balance, as I’m sure anyone that deals with customers in their job will agree, the general public can be bunch of awkward, demanding, difficult, inflexible, rude, lying know all twats.
     
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  15. Feedback

    Feedback Ballon d'Or Winner

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    HMRC.

    Cunts to a man. Fucking useless. A shambles of a farce
     
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  16. Mrs Steve R

    Mrs Steve R Ballon d'Or Winner
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    We have those, is it a good job? :sherlock::hehe:
     
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  17. adz-a32

    adz-a32 GRAMMY WINNER
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    I hate deliveries with DPD... always expect them to flake and have to rearrange
     
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  18. PlumberAde

    PlumberAde Ballon d'Or Winner
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    I hear you my consumer brother.

    Bought a mattress. Next Day delivery. At the risk of going all Blue Matt here, that meant Monday because I ordered on Friday. "If you are not in, we will charge you extra" they say. Nice.

    Text Sunday night "Delivery between 11-1". Great. Next morning, wake up early, drag the carcass of my old love trampoline down the stairs because I like to help out me fellow worker. Sit down, cup of tea and a funny fag. Get a text message "Sorry, your bed delivery is cancelled", call them up "It wasn't delivered".

    "Then" I say in my nicest possible voice, "why the fuck did you text me last night with a delivery time". I asked for money off because I took a day off work, wouldn't have it though. Stupid fuckers don't realise how many mattresses I go through, they've lost a bloody good prospect here.
     
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  19. Steve R

    Steve R Ballon d'Or Winner

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    Feedy straight in with a late post of the season contender!!
     
  20. Whitts Left Peg

    Whitts Left Peg Ballon d'Or Winner

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    Totally agree. I don’t subscribe to “The customer is always right” mantra. I could never work in a call centre. I wouldn’t last the week. Thankfully most of the communication with my clients is via email.
     

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